Programme FAQs

The Frequently Asked Questions (FAQ) section answers some of the most commonly asked questions about the Daimler Performance Rewards Programme.

If you have a question that isn’t answered here, please feel free to call the programme director, Stacey Kearins, on 027 240 7783.

Daimler Performance Rewards is an invite-only programme. If you are eligible to earn points and have been added to the programme, you will receive a welcome email with more information.

Your dealership will be given a wholesale parts purchase target each month. When your dealership, as a whole, hits the monthly target, points will be issued to each team member at a nominated value.

The level of reward points will vary depending on the level of role and associated ability. Please discuss further with your Aftersales Manager, or contact the programme director Stacey Kearins on 027 240 7783, or email stacey@smartloyalty.co.nz

You can redeem your points on just about anything. With over 6,000 products in the Rewards Shop, you’ll have plenty to choose from!

Or, if you have something more specific in mind you can call us on 0800 99 76278 and we will help to source your Dream Reward.

If you don’t have enough points to redeem the reward you want, you can use Points + Pay and top up the payment with your credit card at checkout.

The best way to keep track of your points balance is by downloading and logging into the Daimler Performance Rewards app. You can also make redemptions via the app, enter competitions and giveaways, browse special deals and more. Search ‘Daimler Performance Rewards‘ in the App Store or Google Play to download.

Also, keep an eye out for our monthly email updates as these will show your points balance and have updates on news and promotions.

Our Dream Rewards feature allows you to request virtually* any reward you want. Whether it’s hiring a camper for a road trip, laser eye surgery, covering tuition fees, or a shiny diamond ring, simply call us on 0800 99 76278 and we’ll do our best to make it a reality.